Shipping & Returns

Unwanted items
Simply return your unwanted item within 28 days of receipt unused, unopened, in its original condition and packaging, your return must be in a re-sellable condition.
Where an item is damaged or returned otherwise than as per our stated requirements above, we reserve the right to refuse redress.
You can return your items purchased online via postage at full cost to the customer.
Refunds on unwanted items
Once the unwanted item is received back to the warehouse it will be checked and granted it meets our return policy conditions we will then offer a refund for this item. Refunds will be applied to the payment method that was used to purchase the item.
Damaged or Faulty Items
We strive to ensure all your purchases reach you in perfect condition. If you receive a delivery and the item is damaged please refuse the delivery. Where the damage is not noticeable until you open your parcel.
In the unlikely event that you receive a faulty item, you may return this item to us in accordance with your statutory rights.
Items will be inspected and if confirmed as faulty we will issue a suitable form of redress (replacement/repair/refund).
If an item is not deemed faulty following inspection, then we are unable to offer a replacement or refund. A reason will be given as to why the product is in dispute. We will return such items to the customer at the customer’s cost.
In dispute items will be retained by us for 30 days from the date of notification to the customer that no fault has been found and may be destroyed by us after this time where the cost of re-shipping the item to the customer has not been received.